Mobile and Web-based Feedback & Complaint Management System by CRMADDA

FCMS Web Control Panel

FCMS is a mobile and cloud application. Business industries today want to maintain the customer feedback and complaints about better service in the competitive market. In the current scenario, the customer has filled the form and data on paper, but that’s not delivered to the right person and immediately and sometime they have no option. Somewhere its play vital role to increase the relationships between customer and entrepreneurship.

We have designed a mobile application with features to customer easily submit feedback and complaints to entrepreneur directly. We have given then a web console system where they have the option to view client feedback and complaints. And as per complaint they will take action and give better service.

FCMS Mobile App (IOS + Android)

CRMADDA is providing a mobile application for the better customer relationship build up. We are providing an app with uploading to the app store with your business promotion. You will manage your customer from cloud CRM and customer free download app from app store and easily install on the device. They easily understand app and able to submit feedback and complaints with instant messaging to entrepreneur.